CLEVELAND, TENNESSEE · HEAT PUMP HELP
Privacy Policy
How browsing, phone enquiries and website email relate to your information.
Referral service · independent providers · availability varies.
Calling consents to possible call recording. Privacy · Disclosure
Residential ducted systems · Independent providers
Information associated with this website
Effective date: 17 October 2026. This policy describes information associated with Cleveland ComfortLink, heatpumprepairclevelandtn.com and its referral call route.
Browsing and technical information
Hosting and security services may process IP addresses, browser details, requested pages and timestamps to deliver and protect the website. We do not provide a visitor account or a lead-submission form. We use Google Analytics to understand visits and interactions. It may use cookies and process browser, device and usage information. Cloudflare may also collect technical performance measurements to help deliver and improve the website.
Analytics and call-button measurement
Our call-button event records a click on the public website phone link, the page path and the button location. A click does not establish that a call connected or became a service enquiry. The custom event does not send call recordings, caller-provided names, email addresses or street addresses. Advertising personalization and Google signals are disabled in our tag configuration. Read Google’s privacy policy for its practices.
When you call
The call route may process your telephone number, call time, duration, routing information and details you choose to give about your location, equipment and service needs. Calls may be screened or recorded. By calling the displayed number, you consent to possible recording and connection to an independent provider.
How referral information is used
Information may be used to assess and connect a service enquiry, administer referral compensation, review call handling and protect against misuse. Providers and parties operating the call route may receive the information needed for those purposes. Avoid sharing sensitive information that is unnecessary for your enquiry.
Independent provider records
Providers operate independently and manage their own assessment, scheduling, work, payment and customer records. Ask the receiving provider about its privacy practices before sharing further information. The referral disclosure explains the separate roles.
Email enquiries
If you email us, we receive the sender address and message contents and may use them to respond or handle the request. Do not email payment details, sensitive records or emergency service requests.
Privacy requests
Email Privacy@heatpumprepairclevelandtn.com for access, correction, deletion or other privacy questions. Identify the website and describe your request. We may need information to verify the request and determine which records we control. Contact the independent provider for records concerning its work.
External websites and updates
Links to equipment manufacturers and public resources have their own privacy practices. We may update this policy as the website or call setup changes. Review the effective date for the current revision.